Client Relations & Operations Manager £42,500 pa, East Molesey, Surrey KT8 – We are seeking an experienced property management and lettings professional to join this inventory services company that provide inventory reports for high end lettings companies. This varied and interesting role offers exceptional career potential with an independent company that through expertise, technology and customer service lead in this specialist area of property inventory services.
As Client Relations & Operations Manager you will be:
- Building relations with existing clients, including face to face contact, providing a personal service ensuring the company’s high levels of service are maintained.
- Providing back up support to the team of Property Inspectors helping to conduct inventories delivering a platinum service for problem/high end inspections when help is needed.
- Responsible for the quality control of inventory reports – overseeing the quality control team to ensure turnaround time of accurate reports within 48 hours
- Responsible for the bookings and logistics department – optimising Property Inspectors visits and ensuring consistency in quality of service
For this role we are looking for someone with good experience of the property management, inventories and the lettings industry, however, you are not expected to have full knowledge of all aspects of this role – training will be provided where necessary by this ARLA member company.
You must be keen to work within a friendly team providing inventory services to high quality lettings agents, landlords and their clients. This busy team prides themselves on providing a professional and efficient inventory service of the highest standard.
Candidates must have very good English skills and attention to detail since you will be responsible for the quality control team who proof read condition reports.
You must have excellent communication and administrative skills, with a great telephone manner, strong organisational skills and the desire to provide the outstanding customer service that this company prides itself on. IT skills are required to include MS Word and Excel
Please apply in the first instance by sending your CV as a Word document with a covering letter. People 4 Property are acting as an employment agent.